Terms of service

Terms of Service

Welcome to ZariSteps. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Information

This website is operated by ZariSteps. Throughout the site, the terms “we”, “us” and “our” refer to ZariSteps. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

We reserve the right to update or change these terms at any time without prior notice.

2. Products

All our products are handcrafted Punjabi juttis and footwear. Because many products involve hand embroidery and artisan work, slight variations in color, embroidery, or finishing may occur. These variations are not considered defects but part of the handcrafted nature of the product.

We make every effort to display product colors and images as accurately as possible. However, actual colors may vary slightly depending on your screen.

3. Pricing

All prices listed on the website are in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify or discontinue products at any time.

4. Orders

Once an order is placed, you will receive an order confirmation via email. We reserve the right to cancel or refuse any order if we suspect fraudulent or unauthorized activity.

5. Shipping

Orders are shipped through trusted courier partners. Delivery timelines may vary depending on location. ZariSteps is not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns & Exchanges

We aim to provide high-quality products. If you face any issue with your order such as size problems or damage, please contact us within 48 hours of delivery at ZariSteps@gmail.com.

Eligibility for exchange or return will depend on the condition of the product and our return policy.

7. Intellectual Property

All content on this website including images, product descriptions, graphics, logos, and designs belongs to ZariSteps and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

ZariSteps shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

9. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Email: ZariSteps@gmail.com